Dear Customer: Before u return back the goods, please contact our sales to get the RMA， which is very important.
We provide the 3-year product warranty, service is completely reliable and professional technical team. Class product quality, regardless of the current line, the product line marketed under the failure rate is very low, less than one percent failure rates. In case you encounter repair, you can contact us, send the product back to the company or our physical store. 3 years later, we still provide service for all users, and fees charged parts, maintenance free for life.
EGLOBAL committed to the sale of goods in line with the requirements of the case to return from the date of sale (the actual receipt date) 10 days can return, exchange within 30 days.
Thanks for your support!
Please notice the following details when you return the faulty items to us.
1. Order Number on our Store or PI Number negotiated with our Sales.
2. Details about the Product Problem.
3. Put “Warranty Card” in the parcel if we provide with the PC.
4. Only accept delivery mode – Postal Mail or EMS
5. Print our Address and stick on the package:
Address: 2D, QUANZHI Science & Technology Building, Maozhoushan Industrial Park, Hou Ting Community, Sha Jing Street, Bao’an District, Shenzhen, China 518104深圳市宝安区沙井街道后亭茅洲山工业园全至科技创新园科创大厦2D
Contact Person: Coral Jiang江姗（收）
Cell: 86-134 1888 1073
Tel: 86-755-23316900
(Note: Please don’t write our company name on the parcel. In China it is easy for us to receive the international parcel in an individual’s name by Postal Mail or EMS.)
Thank you!
Best Regards,
Coral Jiang/Marketing Director
Eglobal Technology Co., Limited
