Category: FAQs of EGLOBAL Mini PC

Is your mini pc always deadlocked? We have already written some articles about “cleaning the C drive and speeding up the mini pc”, but after all, it can’t solve the problem of the mini pc. This issue is mainly to provide a professional answer to the questions that everyone is generally concerned about. It can be said that it is a guide to avoid pits, and we hope to help everyone.

Q: If there are too many files or other things in C Disk, will the system be stuck?

A: Yes! There is a certain relationship between the system card and the remaining capacity of the C drive. We must ensure that the capacity of the C drive is not less than 1G (the XP system must not be lower than 500M). If the capacity is too low, it will be stuck, and even the system will be in a state of paralysis. Because the system needs cache space, this 1G is available. The space requirements, too much does not make sense.

Q: Is the mini pc crash related to the remaining space of the C drive?

A: It doesn’t matter (when the remaining capacity of the C drive is greater than 1G), the mini pc can find the problem from the running speed of the mini pc. This running speed is determined by multiple accessories inside the host. The decisive factors are the CPU (determining the running speed), the memory (determining the mini pc operating system, the smooth running of the program), the graphics card (determining the screen effect and smoothness of the game), and the hard disk (the read and write speed of the hard disk affects the mini pc). The use of fluency), so that if the performance of your mini pc’s main accessories is not strong, even if the capacity allocated by the C drive is large, reinstalling the system every day, cleaning the disk space every day is not helpful, how to card or so card .

Q: How is the SSD partition suitable?

A: SSD partition does not affect the service life and performance of SSDs. When we use a mini pc, it is inevitable that there will be a mini pc crash and poisoning. Separate a drive letter for the system and put important data on other disks. Will result in the loss of data from other disks. The hard disk capacity can be divided into 2-4 zones, and the data is classified for easy management. However, if the hard disk capacity is small (120G or less), one partition will be fine. However, there are a few points that you need to pay attention to. First, don’t divide too many areas. You can divide 2-4 areas according to your needs. You are not allowed to divide too many areas because the more space you waste, the more space you have. Too many partitions will also cause partition misplacement, which will have more impact on the performance of SSDs. Second, if the storage of each partition of the SSD is getting fuller, it will cause its performance to decline. After the small-capacity SSD is divided into too many areas, the partition will be more easily full, and the usage of a certain partition will exceed 90% for a long time. The state of the SSD will cause the SSD to crash more easily and affect the speed of a hard disk, so it is more suitable to divide the two disks.

Q: Which disk is the software installation path suitable for?

A: If your mini pc is a pure solid state drive, you don’t have to worry about the software installed on the C drive affecting the speed of the mini pc. You can install it directly on the C drive. If it is a pure mechanical hard disk, do not install it on the C drive (system disk). If it is a hybrid hard drive (solid state drive + mechanical hard drive), try to install the software on the solid state drive, and the file is stored on the mechanical hard drive. This will greatly improve the smooth running of the software.

Key points:

1. Not the larger the remaining space of the C drive, the faster the mini pc runs faster. As long as the remaining space of the C drive is greater than 1G, the running speed of the mini pc is only related to the mini pc configuration. The remaining space of the C drive is less than 1G, which will affect the system operation.

2. SSDs are not recommended to be divided into too many areas, generally two areas can be, one is the system disk and another disk that stores important information.

3. Path to install the software The mechanical hard disk is recommended to be installed on a non-system disk. The solid state drive can be installed directly under the solid state drive.

The Windows mini pc operating system is usually installed in the C drive of the disk drive. Once it runs, it will generate a lot of junk files, and the C drive space will be smaller and smaller to some extent. The longer the mini pc works, the more often the C drive will indicate that its memory is insufficient. So what is the impact of insufficient C drive capacity on our mini pc?

The space of the C drive is too small, which will greatly affect the running speed of the system. Your mini pc will naturally become stuck and crash!

So, how to properly clean the C drive? Next, pour everyone three ways to quickly clean the C drive.

Method 1: Disk Cleanup

By freeing up disk space, you can improve your mini pc’s performance. The Disk Cleanup Tool is a utility tool included with Windows that helps you free up space on a disk. The tool first identifies files that can be safely deleted and then allows you to choose which files you want to delete partially or all.

Cleaning method:

1. Click “This Mini pc” on the desktop of the mini pc, right click on the “C drive” and select “Properties”

2. Click on “Disk Cleanup” and click on “Clean System Files”

3. Check the files you want to delete, click “OK” and then click “Delete Files” to immediately release 3.69G disk space for the C drive.

Method 2: Turn off hibernation (for Win10 systems)

Close method:

1. Right click on the icon in the lower left corner of the mini pc and select “Windows Power Sell A”

2. Enter “powercfg –h off” (note the space) directly in the page that appears, then press “enter” on the keyboard.

3. Now there is no “hiberfil.sys” file in the C drive, and immediately released 3G disk space for the C drive.

Method 3: Turn on automatic cleaning (for Win10 system)

Opening method

1. Click “Start”—–“Settings”—–“System”

2. Select “Storage” and set “Storage Awareness” to “On”. The mini pc will automatically clean up and no longer need to manually clean it every time!

1. How to let V8 housing stand up

• Find there are two small holes on the V8 housing

• Fix the bracket by the two small black screws

• The PC V8 can stand up

2. How to mount the V8 housing back of monitor

• Find there are two holes on the baseplate of V8 housing

• Fix the bracket by the two small black screws on the baseplate of V8 housing

• Mount the bracket back of the monitor by two big silver screws

• The PC V8 can be fixed back of monitor

Eglobal Mini PC use the notebook for our machine, why not use the desktop CPU? And what’s the different between this two kinds of CPU?

Upgrade
With the development of technology, the acceleration of computer upgrades, especially the constant innovation of some game manufacturers, the game has become more and more demanding on computer hardware configuration. If the current computer configuration cannot keep up, it can only be upgraded. Due to the space performance and storage capacity of the desktop, the later upgrade is more convenient. It can be said that any hardware can be upgraded and replaced.

Heat dissipation
Due to the compact size and convenience of the notebook, the internal space of the notebook is limited, and the heat dissipation performance is not as good as that of the desktop chassis, especially the high-performance notebook. The higher the performance, the greater the power consumption, and the game will undoubtedly bring High heat generation and limited heat dissipation.
Therefore, the high hardware temperature of the notebook is inevitable. The desktop itself has a large internal space, and can enjoy better cooling solutions, such as replacing a better CPU heatsink, increasing water cooling, and increasing the chassis fan.

Configuration
The computer configuration seems to be the same or similar, the performance of the desktop is better than the notebook, whether in the processor or graphics card, the performance of the desktop computer is superior. The difference can be clearly seen by a simple comparison of the following set of configurations:

Volume
The desktop is huge and the notebook is easy to carry.
Internally, the architecture of desktops and laptops is the same. However, because the notebook is limited by space, many devices are integrated with the motherboard.
Including the CPU and the graphics card, are soldered on the motherboard (it seems that there are also graphics cards not soldered). Therefore, the notebook cannot replace the CPU and graphics card separately.

Power configuration
There are many reasons for laptop battery life limitation, heat dissipation caused by small space, etc. Laptops need a shunt to connect to the power supply. The desktop can be connected directly to the power supply without the need for a power adapter.

Our products are mainly machines without fans, no noise, small, lightweight, economical and affordable. The price is more affordable than desktop and notebook. Our mini PC is mainly used for office, Internet, audio and video, industrial control, etc. It has a long battery life and long service life. Of course, we also use the mini PC of the desktop CPU. Our VB and VG use a desktop CPU, so the price will be slightly more expensive than the others, and this VG product also supports another discrete graphics card.

Dear Customer: Before u return back the goods, please contact our sales to get the RMA， which is very important.

We provide the 3-year product warranty, service is completely reliable and professional technical team. Class product quality, regardless of the current line, the product line marketed under the failure rate is very low, less than one percent failure rates. In case you encounter repair, you can contact us, send the product back to the company or our physical store. 3 years later, we still provide service for all users, and fees charged parts, maintenance free for life. 
EGLOBAL committed to the sale of goods in line with the requirements of the case to return from the date of sale (the actual receipt date) 10 days can return, exchange within 30 days.

Dear Customers,

Thanks for your support!

Please notice the following details when you return the faulty items to us.

1.     Order Number on our Store or PI Number negotiated with our Sales.

2.     Details about the Product Problem.

3.     Put “Warranty Card” in the parcel if we provide with the PC.

4.     Only accept delivery mode – Postal Mail or EMS

5.     Print our Address and stick on the package:

l  Return Address in China:

Address: 2D, QUANZHI Science & Technology Building, Maozhoushan Industrial Park, Hou Ting Community, Sha Jing Street, Bao’an District, Shenzhen, China 518104深圳市宝安区沙井街道后亭茅洲山工业园全至科技创新园科创大厦2D

Contact Person: Coral Jiang江姗（收）

Cell: 86-134 1888 1073

Tel: 86-755-23316900

(Note: Please don’t write our company name on the parcel. In China it is easy for us to receive the international parcel in an individual’s name by Postal Mail or EMS.)

Thank you!

Best Regards,

Coral Jiang/Marketing Director

Eglobal Technology Co., Limited

Careful people may find that in the last decade of development, the interface of display devices has undergone tremendous changes! We used a lot of blue VGA interface, and then there is a white DVI interface. When encountering different interfaces, we have to buy adapters for transfer. Later, there was an interface such as HDMI, and now there are DP and USB Type-C interfaces. So, with so many interfaces, what is the difference? Which one should we use?

VGA Port

The VGA interface is also known as the D-Sub interface. In the era of CRT displays, the VGA interface is a must. Because CRTs are analog devices, and VGAs are analog protocols, they are of course matched for use. The VGA interface adopts a 15-pin pin structure, which transmits signals such as components and synchronization. It is the interface used by many old graphics cards, notebooks and projectors. Later, the LCD display appeared, also with a VGA interface. The display has an A/D converter built in to convert the analog signal to a digital signal for display on the LCD.

DVI Port

There are many types of DVI, DVI-A, DVI-D, DVI-I on the interface, and can be divided into single channel and dual channel. The DVI-A (DVI-Analog) interface only transmits analog signals. The essence is the VGA analog transmission interface specification, which is often used to transfer the DVI-I output of the graphics card to the VGA display interface. The DVI-D (DVI-Digital) interface is a pure digital interface and is not compatible with analog signals. DVI-I (DVI-Integrated) interface, compatible with DVI-I and DVI-D plugs, compatible with digital and analog signals. Their interface shapes are different and cannot be inserted if the interfaces do not match.

HDMI Port

The HDMI interface was introduced in 2002 and has now evolved to the HDMI 2.1 standard. With the development of the industry, the HDMI 2.1 standard has been able to support 4K 120Hz and 8K 60Hz, and supports high dynamic range imaging (HDR), which can be optimized for scenes or frames. Backwards compatible with HDMI 2.0 and HDMI 1.4. The main thing is that it is transmitted simultaneously with video and audio.

Many of today’s monitors have built-in speakers, and with an HDMI cable, you can simultaneously transfer images and sounds, which is a big advantage of HDMI. Because of this, HDMI is the most common interface for today’s displays. We should also prefer this interface when we use it. There are several types of HDMI on the physical interface. There are mainly standard HDMI interface, mini HDMI interface and Micro HDMI interface. For long-distance transmission of HDMI cable, the wire is generally hard, so try to use a device with a standard HDMI interface to get a stable connection. The Mini HDMI interface and Micro HDMI interface are more suitable for small devices.

DP Port

The DP (Display Port) interface is a competitor of the HDMI interface. On some graphics cards and displays, in addition to the HDMI interface, it also has a DP interface. At present, the DP interface has been developed to version 1.4, which can transmit 10bit 4K 120Hz video, and can also support 8K 60Hz video. DP1.4 is compatible with the USB Type-C interface, which means that we can use the DP1.4 protocol to simultaneously transmit HD video while USB 3.1 is transmitting data. From a trend perspective, this is very beneficial for promoting the upgrade of peripheral audio and video equipment. Moreover, the DP interface can also transmit sound synchronously on a single line to achieve the use of the display sound.

Type-C Port

The USB interface has long been known. In the past, the USB interface was designed to transmit data, so it is very common in the use of storage devices such as mobile hard disks. Now USB 3.1 Gen2 has reached 10Gbps speed, and the design standard can also meet the video and data transmission, so on some monitors, the USB 3.1 interface can also be found. The current USB 3.1 interface has been able to meet the resolution display of 4K 30P, which is roughly the same level as HDMI1.4. However, it will be upgraded in the future and will become the most common display transmission method. It should be noted that USB 3.1 Gen1 is USB 3.0, and USB 3.1 Gen2 is the real USB 3.1.

The advantage of the Type C interface is that it can be plugged and unplugged. Some Type C interfaces also have the functions of data, power and signal transmission. When applied to the display, it can bring a lot of convenience. Type C notebook users can charge and connect the display through an interface, and can also use the USB interface extended on the display, greatly reducing the burden on the notebook.

Display Port (DP) is a digital video interface standard standardized by the Video Electronics Standards Association (VESA) developed by the Alliance of PC and Chip Manufacturers. The interface is authentication-free and license-free. It is mainly used for connecting video sources and monitors, and also supports audio, USB and other forms of data.

This interface is designed to replace the traditional VGA, DVI and FPD-Link (LVDS) interfaces. The interface is Backward Compatibility with legacy interfaces such as HDMI and DVI through active or passive adapters.

(Backward Compatibility, also known as Downward Compatibility. In a computer, after a program or class library is updated to a newer version, the document or system created with the old version of the program can still be operated or used normally, or the program developed on the basis of the old version of the class library can still be Normal compilation and running.)

Display Port is the first display communication port that relies on packetized data transmission technology. This packetized transmission technology can be found in technologies such as Ethernet, USB and PCI Express. The Display Port signal is not compatible with DVI or HDMI. However, dual-mode Display Ports are designed to transmit a single-link DVI or HDMI 1.2/1.4 protocol over the communication port, using an external passive connector, selecting the desired signal, and routing the electrical signal from LVDS. Convert to TMDS. Dual-mode Display Ports with passive connectors do not support VGA and dual-link DVI. These communication ports require an active connector to convert the protocols and signals that are required for output. VGA connectors can be powered using the Display Port connector, while dual-link DVI connectors may rely on external power supplies (refer to HDMI, DVI, and VGA compatibility).

Advantage

1. Protocol based on small data packets

Allows easy extension of the Display Port standard

Allow multiple video streams online in separate entities (in future versions)

2. Designed to support the connection between internal chips

Allows direct operation of the display function options to remove the control loop of the display to produce a cheaper and thinner display.

The goal is to replace the LVDS connection inside the laptop panel with a unified link interface.

3. Allow backward compatibility with single DVI/HDMI; dual DVI/HDMI and analog VGA connectors require adapters.

4. Support RGB and YCbCr color space (ITU-R BT.601 and BT.709 format).

5. Auxiliary channels can be used for touch panel data, USB links, cameras, microphones and more.

6. Less channels and embedded clock frequencies reduce RF interference “RFI”. 7. Support USB Type-C.

Technical specifications

1. DP1.4 up to 32.4Gbps bandwidth, can support 8K 60Hz, 4K 120Hz HDR high resolution.

2.8bit/10bit data transmission

3. Open and scalable standards can accelerate adoption.

4. Support 6, 8, 10, 12 and 16 bit color depth.

5. The full bandwidth of the cable is guaranteed to be 3 meters in length.

The effective transmission bandwidth of 6.1080p is guaranteed to be 5 meters.

7. Supports 128-bit AES Display Port Content Protection (DPCP), version 1.1 supports 40-bit HDCP.

8. Supporting both internal and external links can enable computer manufacturers to reduce costs.

Step 1: Into the BIOS, and point the “Chipest”

Step 2: Setup the “PCH-10 Configuration”

Step 3: Find the “state after G3” ——-Make it become“S0 state”

Thanks a lot for our customers’ support. Of course we provide 3 years warranty for Eglobal Mini PC. Details about our Warranty Policy here:

But we received some defective motherboard operated wrongly by our customers because they don’t apply the thermal paste on the motherboard correctly.

Here is the right tip referring to the picture of motherboard:

CPU onboard is back of the motherboard and located in the green line, it is CPU lens in the red line. The thermal paste cant cross the red line and not too much or thick when you apply. Otherwise it will cause a short circuit on the motherboard. So you must evenly apply the thermal paste on the CPU lens.

Have you ever encountered such a problem, why my mini computer network card speed is always 100 Mbps, and it refuses to work at 1 Gbps Speed, just like the following picture（example for S200）:

There are some way to let you know what went wrong.

Method 1: If the lan network card support 1Gbps, you may use at least CAT5E or CAT6E network cable.

Method 2: Connect your cable directly to the network port of the mini PC. This method can test whether it is your computer problem or router problem. If the machine connected to the network cable can reach 1 Gbps, then consider whether your router is compatible. If the router is not compatible, you need to change it.

Method 3: select ” Auto Negotiation ” as the picture we attached:

Under normal circumstances, our computer will automatically adapt to the network speed, no need to set, but in this case, you can set or check here.

If there is no problem with the above points, the network speed problem still exists, then contact us, we will help you solve it.